Shipping policy
3. Shipping Policy
ZARAH SHOP – Shipping Policy
Last updated: March 13, 2026
At ZARAH SHOP, we aim to provide a reliable and transparent shipping experience for all our customers.
Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed on weekends or holidays.
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During high demand periods, processing times may be slightly longer.
Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on your location.
Typical delivery estimates:
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United States: 7–15 business days
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Europe: 7–15 business days
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International orders: 10–20 business days
Please note that delivery times are estimates and not guarantees.
Delays may occur due to:
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Customs processing
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Weather conditions
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High shipping volume
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Carrier-related issues
Shipping Costs
Shipping costs are calculated at checkout based on:
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Destination country
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Shipping method
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Weight of the order
Promotions such as free shipping may be available for selected regions or during special campaigns.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email.
If you do not receive your tracking information, please check your spam or junk folder, or contact us at:
Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, or import fees determined by the destination country.
These charges are the responsibility of the customer.
ZARAH SHOP is not responsible for delays caused by customs clearance.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our support team as soon as possible with your order number and tracking information.
We will work with the shipping carrier to investigate the issue and assist you with the appropriate solution.
Delivery Confirmation
Once a package is marked as delivered by the shipping carrier, ZARAH SHOP is not responsible for lost or stolen packages.
Customers are encouraged to ensure that the shipping address is correct and secure for delivery.
Contact
For any questions regarding shipping, please contact us at: